{"id":2965,"date":"2021-09-07T19:09:09","date_gmt":"2021-09-07T19:09:09","guid":{"rendered":"https:\/\/yoga-strap.ch\/?page_id=2965"},"modified":"2026-09-16T11:06:47","modified_gmt":"2026-09-16T09:06:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/yoga-strap.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>Privacy Policy yoga-strap.ch<\/h2>\n<p><em>Version: September 2026<\/em><\/p>\n<h3>1. Controller<\/h3>\n<p>Gl\u00fcckskonzentrat, Sonja Marty<br \/>\nKlosterm\u00fchlestrasse 12B<br \/>\n8840 Einsiedeln<br \/>\nSwitzerland<br \/>\nEmail: <a href=\"mailto:info@glueckskonzentrat.ch\">info@glueckskonzentrat.ch<\/a><br \/>\nUID: CHE-423.456.850<\/p>\n<h3>2. Principle<\/h3>\n<p>Protecting your personal data matters to us. We process your data exclusively on the basis of the Swiss Data Protection Act (FADP) and, where applicable, the European General Data Protection Regulation (GDPR).<\/p>\n<h3>3. Hosting and server logs<\/h3>\n<p>This website is hosted on a server in Switzerland (Plesk). Each time the website is accessed, the server automatically stores the following data:<\/p>\n<ul>\n<li>IP address of the device used<\/li>\n<li>Date and time of access<\/li>\n<li>Page or file accessed<\/li>\n<li>Browser and operating system used<\/li>\n<li>Referrer URL (previously visited page)<\/li>\n<\/ul>\n<p>This data is stored solely to ensure the technical operation of the site and to defend against attacks. It is not passed on to third parties. Logs are deleted automatically after 30 days at the latest.<\/p>\n<p>Legal basis: legitimate interest (Art. 6(1)(f) GDPR \/ Art. 31 FADP)<\/p>\n<h3>4. Orders in the online shop<\/h3>\n<p>When you place an order in our online shop, we process the following data:<\/p>\n<ul>\n<li>First and last name, company where applicable<\/li>\n<li>Billing and delivery address<\/li>\n<li>Email address and telephone number<\/li>\n<li>Products ordered, quantities, amounts and order date<\/li>\n<li>Payment method and payment status (no card details, see section 6)<\/li>\n<li>Any comments you add to your order<\/li>\n<li>Tracking number, where the consignment can be tracked<\/li>\n<\/ul>\n<p>We need this data to perform the contract of sale: to process and ship your order, to handle payment, for customer service and to comply with our legal obligations.<\/p>\n<p><strong>Retention:<\/strong> Order and invoice data is retained for ten years due to statutory accounting and retention obligations (Art. 958f Swiss Code of Obligations). Earlier deletion is therefore not possible.<\/p>\n<p>Legal basis: performance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR \/ Art. 31 FADP)<\/p>\n<h3>5. Customer account<\/h3>\n<p>You may open a customer account voluntarily. It stores your login details (email address and encrypted password), your saved addresses and your order history. The account makes future orders easier and lets you follow the status of your orders.<\/p>\n<p>To confirm your email address, we send you a confirmation link when you register (double opt-in). You can have your account deleted at any time by sending us an email. Order and invoice data is not affected and is retained in accordance with section 4.<\/p>\n<p>Legal basis: consent and performance of a contract (Art. 6(1)(a) and (b) GDPR \/ Art. 31 FADP)<\/p>\n<h3>6. Payment processing<\/h3>\n<p>For payments by credit card, TWINT and PayPal we use the payment service provider Stripe:<\/p>\n<p>Stripe Payments Europe, Limited<br \/>\n1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland<\/p>\n<p>When you pay, you are redirected to a secure page operated by Stripe. You enter your payment details \u2013 in particular card number, expiry date and security code \u2013 directly with Stripe. This data never reaches our website and is neither seen nor stored by us. From Stripe we only receive confirmation of whether the payment succeeded, along with a reference number.<\/p>\n<p>The data transmitted to Stripe is your email address, the order amount, the order number and the items ordered. Stripe also processes data in the USA. The transfer is based on the European Commission&#8217;s Standard Contractual Clauses and on Stripe&#8217;s certification under the EU-U.S. Data Privacy Framework.<\/p>\n<p>Further information: <a href=\"https:\/\/stripe.com\/privacy\" target=\"_blank\" rel=\"noopener\">stripe.com\/privacy<\/a><\/p>\n<p>If you choose prepayment, you receive our bank details by email. Payment is made directly through your bank; we receive your name and the details of the credit entry.<\/p>\n<p>Legal basis: performance of a contract (Art. 6(1)(b) GDPR \/ Art. 31 FADP)<\/p>\n<h3>7. Shipping and customs clearance<\/h3>\n<p>For shipping, we transmit your name and delivery address to Swiss Post (Post CH AG, Wankdorfallee 4, 3030 Bern). For consignments abroad, electronic customs data (sender, recipient, contents and value of goods) is additionally transmitted to Swiss Post and to the customs authorities of the destination country. This transmission is required by law and is a precondition for your consignment to be delivered.<\/p>\n<p>Legal basis: performance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR \/ Art. 31 FADP)<\/p>\n<h3>8. Emails relating to orders<\/h3>\n<p>As part of an order, we send you an order confirmation, a confirmation of receipt of payment in the case of prepayment, and a shipping confirmation. These emails are part of performing the contract and cannot be unsubscribed from. We do not send a newsletter.<\/p>\n<h3>9. Contact form<\/h3>\n<p>If you use the contact form on this website, the following data is collected:<\/p>\n<ul>\n<li>First and last name<\/li>\n<li>Company (optional)<\/li>\n<li>Email address<\/li>\n<li>Content of your message<\/li>\n<li>IP address (for technical reasons)<\/li>\n<\/ul>\n<p>This data is used solely to handle your enquiry and is not passed on to third parties. Submissions are additionally stored in the database of this website (Avada Forms) so that enquiries remain traceable even if email delivery fails. Once your enquiry has been dealt with, the data is deleted unless statutory retention obligations apply.<\/p>\n<p>Legal basis: consent (Art. 6(1)(a) GDPR \/ Art. 31 FADP)<\/p>\n<h3>10. Email delivery<\/h3>\n<p>All emails from this website \u2013 order confirmations, shipping confirmations, contact enquiries and password resets \u2013 are sent via Microsoft 365 (WPO365, Microsoft Graph). Microsoft processes the data as a processor in accordance with Microsoft&#8217;s privacy terms.<\/p>\n<h3>11. Cookies<\/h3>\n<p>This website uses the following cookies:<\/p>\n<table>\n<thead>\n<tr>\n<th>Cookie<\/th>\n<th>Provider<\/th>\n<th>Purpose<\/th>\n<th>Storage period<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>lean_shop_cart<\/td>\n<td>Lean Shop<\/td>\n<td>Strictly necessary, links your cart to you<\/td>\n<td>30 days<\/td>\n<\/tr>\n<tr>\n<td>lean_shop_items_in_cart<\/td>\n<td>Lean Shop<\/td>\n<td>Strictly necessary, indicates that items are in the cart (prevents cached pages from being served)<\/td>\n<td>30 days<\/td>\n<\/tr>\n<tr>\n<td>wordpress_logged_in_*<\/td>\n<td>WordPress<\/td>\n<td>Strictly necessary, keeps you signed in to your customer account<\/td>\n<td>Session, or 14 days with &#8220;Stay signed in&#8221;<\/td>\n<\/tr>\n<tr>\n<td>wp-wpml_current_language<\/td>\n<td>WPML<\/td>\n<td>Strictly necessary, stores the selected language<\/td>\n<td>1 day<\/td>\n<\/tr>\n<tr>\n<td>fusionredux_current_tab<\/td>\n<td>Avada<\/td>\n<td>Strictly necessary, stores the active tab in the theme builder<\/td>\n<td>Session<\/td>\n<\/tr>\n<tr>\n<td>privacy_embeds<\/td>\n<td>Avada<\/td>\n<td>Stores your consent for embedded content<\/td>\n<td>1 year<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Strictly necessary cookies are set without your consent, as they are required for the operation of the website and the online shop. We do not use any cookies for analytics, marketing or tracking purposes.<\/p>\n<h3>12. Fonts<\/h3>\n<p>This website uses fonts that are stored and served locally from our server. No connection is made to external servers (for example the Google Fonts CDN). Your IP address is not transmitted to third parties.<\/p>\n<h3>13. Security<\/h3>\n<ul>\n<li>SSL\/TLS encryption \u2013 all data is transmitted in encrypted form (https)<\/li>\n<li>Limit Login Attempts Reloaded \u2013 protection against brute-force attacks on the login area<\/li>\n<li>WPS Hide Login \u2013 the default login URL has been changed for security reasons<\/li>\n<li>Honeypot protection \u2013 contact and shop forms are protected against spam using a honeypot method (no Google reCAPTCHA)<\/li>\n<li>Rate limiting of sign-in and registration attempts in the customer account<\/li>\n<li>Disable XML-RPC \u2013 the WordPress XML-RPC interface is disabled<\/li>\n<\/ul>\n<h3>14. Caching<\/h3>\n<p>To improve loading times, this website uses WP Rocket. Static versions of pages are stored temporarily. The cart, checkout and customer account are excluded from caching. No personal data is processed or passed on.<\/p>\n<h3>15. Maintenance and backups<\/h3>\n<p>For maintenance, updates and backups of this website we use tools provided by our web service provider PM Webdesign. For technical reasons, this may involve access to website content and the database. Our service provider is contractually bound to confidentiality.<\/p>\n<h3>16. SEO<\/h3>\n<p>This website uses Yoast SEO for search engine optimisation. The plugin does not process any personal data of visitors.<\/p>\n<h3>17. Your rights<\/h3>\n<p>Under the Swiss FADP and the GDPR you have the following rights:<\/p>\n<ul>\n<li>Right of access \u2013 you may request information about the data stored about you at any time<\/li>\n<li>Right to rectification \u2013 incorrect data can be corrected<\/li>\n<li>Right to erasure \u2013 you may request deletion of your data, unless a statutory retention obligation applies<\/li>\n<li>Right to restriction \u2013 you may have processing restricted<\/li>\n<li>Right to object \u2013 you may object to processing<\/li>\n<li>Right to data portability \u2013 you may receive your data in a common format<\/li>\n<\/ul>\n<p>To exercise your rights, please contact: <a href=\"mailto:info@glueckskonzentrat.ch\">info@glueckskonzentrat.ch<\/a><\/p>\n<h3>18. Right to lodge a complaint<\/h3>\n<p>You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC):<\/p>\n<p>FDPIC<br \/>\nFeldeggweg 1<br \/>\n3003 Bern, Switzerland<br \/>\n<a href=\"https:\/\/www.edoeb.admin.ch\" target=\"_blank\" rel=\"noopener\">www.edoeb.admin.ch<\/a><\/p>\n<h3>19. Changes<\/h3>\n<p>We reserve the right to amend this privacy policy as necessary. The current version is always available on this page.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2965","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - Handmade Yoga-Strap<\/title>\n<meta name=\"description\" content=\"Yoga Strap Switzerland\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yoga-strap.ch\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Handmade Yoga-Strap\" \/>\n<meta property=\"og:description\" content=\"Yoga Strap Switzerland\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yoga-strap.ch\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Handmade Yoga-Strap\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-16T09:06:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yoga-strap.ch\/wp-content\/uploads\/2021\/10\/Straps-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1875\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/yoga-strap.ch\\\/en\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/yoga-strap.ch\\\/en\\\/privacy-policy\\\/\",\"name\":\"Privacy policy - 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