{"id":3944,"date":"2022-12-02T18:04:26","date_gmt":"2022-12-02T16:04:26","guid":{"rendered":"https:\/\/yoga-strap.ch\/?page_id=3944"},"modified":"2026-09-16T11:06:00","modified_gmt":"2026-09-16T09:06:00","slug":"return","status":"publish","type":"page","link":"https:\/\/yoga-strap.ch\/en\/return\/","title":{"rendered":"Returns"},"content":{"rendered":"

Returns and exchanges<\/h2>\n

Not happy with your yoga strap? We’re sorry to hear that \u2013 and in most cases it’s easy to sort out. Here’s how to proceed.<\/p>\n

How a return works<\/h3>\n
    \n
  1. Get in touch.<\/strong> Send us an email at info@glueckskonzentrat.ch<\/a> within 14 days of receiving your order, quoting your order number and the reason for the return.<\/li>\n
  2. We reply.<\/strong> You will receive the return address from us and, if needed, instructions for returns from abroad.<\/li>\n
  3. Send the goods back.<\/strong> Within 14 days of your notification, complete, unused and in the original packaging. Please include a note with your order number so we can match the parcel to your order.<\/li>\n
  4. We refund you.<\/strong> Within 14 days of receiving and checking your return, using the same payment method you used for your order.<\/li>\n<\/ol>\n

    Costs<\/h3>\n

    You bear the cost of the return shipment. For returns from abroad, we recommend declaring the parcel as “returned goods” so that no import charges arise.<\/p>\n

    Exchanges<\/h3>\n

    Would you like a different colour? Just write to us \u2013 the simplest way is to return the strap you received and place a new order for the version you want. That way you get it faster and we don’t have to reserve anything.<\/p>\n

    Damaged or incorrect goods<\/h3>\n

    If your parcel arrived damaged or you received something other than what you ordered, please contact us within seven days of receipt \u2013 ideally with a photo. In that case we cover the cost of the return and either send you a free replacement or refund you in full. This of course also applies once the return period has passed: we are liable for defects in accordance with statutory provisions.<\/p>\n

    Contact<\/h3>\n

    Sonja and Patrick Marty
    \nKlosterm\u00fchlestrasse 12B
    \n8840 Einsiedeln, Switzerland
    \n    info@glueckskonzentrat.ch<\/a><\/p>\n

    You can find the full terms under Right of withdrawal<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3944","page","type-page","status-publish","hentry"],"yoast_head":"\nReturns - Handmade Yoga-Strap<\/title>\n<meta name=\"description\" content=\"Yoga Strap Switzerland\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yoga-strap.ch\/en\/return\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns - Handmade Yoga-Strap\" \/>\n<meta property=\"og:description\" content=\"Yoga Strap Switzerland\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yoga-strap.ch\/en\/return\/\" \/>\n<meta property=\"og:site_name\" content=\"Handmade Yoga-Strap\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-16T09:06:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yoga-strap.ch\/wp-content\/uploads\/2021\/10\/Straps-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1875\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/yoga-strap.ch\\\/en\\\/return\\\/\",\"url\":\"https:\\\/\\\/yoga-strap.ch\\\/en\\\/return\\\/\",\"name\":\"Returns - 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